Monday, October 20, 2014

1398 Corporate Thank You Notes

You get those insincere thank you notes all the time, either on the phone or logging out of your account.  Thank you for choosing so and so.

It’s getting annoying, especially for those companies you don’t actually choose.

Like Bank of America.  Thank you for choosing Bank of America.  Nuts!

I’m imprisoned by my own bad spending habits and their bad customer vetting habits.  Three credit cards, all of them with significant but not monumental debt.

Thank you for choosing Capital One.  Same story.  But only one card.

Thank you for choosing JPMorgan Chase.  I didn’t choose you.  I chose the First National Bank of Moote Pointe, New York which was taken over at various times by three other banks, ending with Chase.

Thank you for choosing Verizon Wireless.  Are you crazy?  Yours is the only signal that reaches my house… and not too well, I might add.

The gas and electric companies … there really was a choice.  Does Columbia Gas ever thank me?  No!

Does West Penn Power ever thank me?  Not only don’t they… but they regularly send me little charts that show what an electricity hog I am.  “You use x-times as much as your neighbors and 2x times as much as your energy conscious neighbors.”

Oh, yeah?  So how come all the neighbors get the same b-s in the mail.

And more recently they’ve sent a note saying my contract is up in December and they’re not renewing.  I never signed a contract, but good riddance.

My dentist and periodontist thank me in person.  And they mean it.  And my few remaining teeth thank them back.  And THEY mean it.

The gas pumps at every filling station say thanks with electronic writing at the pump.  A nice gesture.  What would be nicer is getting rid of the tele-screens that try to make you buy other stuff.

And while everything that isn’t tied down is privatized, this bad habit probably will spill over into government, probably starting with the post office, a hybrid of government efficiency and private sector arrogance.

They’ve probably figured out how to make mail boxes talk, such few as remain of them.

“Last pickup at this mailbox is Mondays at 2 PM except holidays.  Thank you for using USPS.”

“Thank you for choosing the IRS.”  Of course.  We could have sent our tax dollars directly to… um … somewhere else.

“Greetings from your Uncle Sam.  And thank you for choosing the United States Army.”  “Thank you for choosing the Walter Reed Medical Center.”

“Thank You” used to mean something.  Apparently it’s now in a league with “have a nice day” or the theme song of the table waiters who near the end of a meal say “May I get that out of your way?”  Or “no problem” instead of “okay” or… heaven forbid, “thank you.”


--Only the good die young.  This cliche springs to mind on learning that William J. Ronan has died at the age of 101.  Ronan was architect and first chairman of downstate New York’s Metropolitan Transportation Authority, which thanks you for riding MTA, as if you had a choice.

I’m Wes Richards. My opinions are my own but you’re welcome to them. ®
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© WJR 2014

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